Gem Yoga Terms & Conditions

Gem Yoga looks forward to being in service to you via a mentoring relationship, teacher trainer and/or as your retreat host. These terms set out the agreement between me – Gem Yoga Teacher Training and you. Please read them carefully and let me know if you have any questions. 



Cancellation of the course/retreat (is extremely rare and would be due to circumstances beyond our control) means we will firstly make arrangements of the course/retreat at a later date and contact you to enquire about an alternative date that will work for you. Failing finding a suitable date, a full refund will be offered to you and delivered within a period of 90 days. 

Should the event be cancelled due to Coronavirus and lockdown requirements, we will find an alternative date with our accommodation and do our best to accommodate your personal preferences of a new date. Failing this an alternative retreat will be offered, or refund if no suitable alternative can be found. 

Cancellation by you is non-refundable but in rare circumstances (and with much advance notice) we will do our best to resell your place but can at no time guarantee a refund would be possible and is not our legal obligation. But under rare circumstances a refund may be given. If the reason for your cancellation is due to Coronovrius (or another medical condition), we would require evidence before any refund can be considered.

In the unlikely event that Gem Yoga Teacher Training has to cancel your course, we will notify you as soon as possible. You are entitled to a full refund, or you can transfer the full amount paid to another Gem Yoga Teacher Training course or retreat, within 12 months.


Coronavirus Info

We would like to ensure clients that all measures will be taken to ensure the safety of everyone attending the course/retreat and adjustments will be made where possible. 

We advise all parties to be mindful of distance between other retreat attendees at all times. When practicing Yoga we will have mats placed 1-2 meters apart.  Masks must be worn when appropriate. Hand sanitiser will be placed around the retreat area and we advise you to regularly sanitise your hands. 

We are pleased to say our courses/retreats will fall into the exceptions where groups can be larger than 6 people when government guidance will permit us to deliver face to face training as education when officially confirmed as one of the exemptions as outlined in the government guidance and to be added here to the terms when appropriate. 



Travelling to and from the retreats/trainings is not included and is your full responsibility and liability but we will make every effort to connect you with members of the course/retreat so you can where possible travel together. 

You acknowledge that you are choosing to travel at a time where you may be exposed to the COVID-19 virus. You also acknowledge that you must comply with all advice and guidance issued by the relevant health authorities.

For courses and retreats abroad it is your responsibility to book the appropriate flights and transfers for your outward and return journey. Please confirm flights and transfer booking details with the hotel or retreat centre in advance.

It is your responsibility to ensure that you are in possession of travel insurance to cover you for any unfortunate eventualities, for the full duration of the course or retreat.

It is your responsibility that your passport is up to date ready for your travel, and that your visa covers the duration of your stay.


Yoga Sessions 

Gemma, from Gem Yoga, will guide and support you through the retreat with Yoga, meditations and other practices. Before the retreat you will fill out a health questionnaire to confirm your state of health and any injuries and the responsibility is on you to fully disclose any such medical conditions or injuries. As a professional Yoga teacher Gemma will choose (and adapt) appropriate physical practices for you, but you are responsible for your own body. You will be encouraged not to push your body inappropriately and to rest at any time you feel you need too. We cannot accept any liability for any injuries incurred and it is accepted any such injuries, will be at fault of your own.


Coaching Sessions by Lulu Minns on our retreats

Coaching — which is not advice, therapy or counselling — may involve all areas of your life, including work, finances, health, relationships, education and recreation. You acknowledge that deciding how to handle these issues and implement your choices is exclusively your responsibility. For this reason coaching cannot guarantee any specific outcomes. Coaching does not treat mental disorders and is not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment. By entering into this agreement you confirm that you will not use it in place of any form of therapy and are advised to disclose at the outset if you’ve undertaken therapy in the past or present time. 

If you currently are in therapy or otherwise under the care of a mental health professional by entering into this agreement you confirm that you have consulted with this person regarding the advisability of working with a coach and that this person is aware of your decision to proceed with the coaching relationship. You understand that feelings are a normal and healthy part of being human and that through a coaching relationship, awareness and curiosity will be brought to your feelings so that you can make more informed choices and move into your desired action. You understand that coaching does not deal with the psychological antecedent to emotions, which is the realm of therapy.

Throughout the retreat, we will engage in very direct and personal conversations. You can count on me to be honest and straightforward, ask clarifying questions and make empowering requests.

The purpose of our interaction is to hold your focus on YOUR desired outcome and to coach you to stay clear, focused and in action. You understand that the power of the coaching relationship can only be granted by you — and you agree to do just that. When you see the coaching is not working as desired, you agree to communicate with me and take actions to return the power to the coaching relationship.


Intellectual property of our retreats

The Coaching Content and outline of these retreats are designed by Lulu Minns and accompanied by self study training to ensure your personal and professional development is undertaken to the highest level. 

Gems Yoga has designed unique and specialist yoga classes and support to compliment the material of the courses and coaching design. And we are pleased to know that all that you absorb at the retreat will naturally enhance both your personal and business development. But please note all of the content at our retreats are under strict copyright protection and are not to be shared or copied without express permission or acknowledgement of the retreat at hand. 

If we provide you with any materials during the services, whether digital or printed, any intellectual property in those materials belongs to us and unless we agree otherwise you can only use those materials for your own personal use and you may not share them with third parties.


Questions and Concerns

If you have any complaints, concerns or questions about the course/retreat please contact Gem Yoga Teacher Training direct in the first instance. You can telephone or email Gem Yoga any time, and we will do our best to help resolve any problems. If you have any complaints about the venue please contact them directly.


My liability

If I do not provide the services to you in accordance with these terms and with reasonable skill and care I am only responsible for any losses you might suffer which are a foreseeable result of my breaking these terms. In other words I am only responsible for any loss where it is obvious that it would happen. I am not responsible to you for any loss of profits, loss of business, loss of management time or loss of business opportunity. My total liability is limited to the amount of the fees paid by you for the services.


Further Information 

If you need to contact me about the services, you can call me on +44 7746721603 or email me at gemyogalife@gmail.com.

These terms are governed by English law and we agree that any disputes will be dealt with by an English Court.

By placing the order you agree to keep your agreements, to regard our appointment time frames with respect and to keep me informed as to what is needed to keep you moving forward and you confirm your full understanding and agreement with the information outlined above.